Privacy Policy

When you reach out to us or visit our site, we might collect a few things:

• Contact Details: Your name, email, phone number, and mailing address when you fill out our contact forms or request consultations
• Project Info: Details about your building project, budget ranges, timelines - basically whatever you share with us during our conversations
• Technical Stuff: IP addresses, browser types, device info, and how you navigate around our website (standard web analytics)
• Communication Records: Emails, phone call notes, meeting summaries - we keep track of our conversations to serve you better

We don't collect anything sneaky or unnecessary. If we need something specific for your project, we'll ask directly.

We're not in the business of selling data or bombarding you with spam. Here's what we actually do with your info:

• Respond to your inquiries and set up consultations
• Develop proposals and architectural plans tailored to your needs
• Keep you updated on project progress and milestones
• Send occasional updates about our services (you can opt out anytime)
• Improve our website experience based on usage patterns
• Comply with legal requirements and professional standards

Everything we do with your data ties back to delivering exceptional architectural services and maintaining our professional relationship.

Security's pretty important to us. We use industry-standard measures to keep your information safe:

• Encrypted data transmission (SSL certificates and all that)
• Secure servers with regular backups
• Limited access - only team members who need it for your project
• Regular security audits and updates
• Secure file sharing platforms for project documents

That said, no system's 100% foolproof. We do our best to protect your info, but we can't guarantee absolute security (nobody honestly can).

We're not selling your data to random third parties. However, there are times when sharing's necessary:

• Project Partners: Engineers, contractors, and consultants working on your project (they need relevant details to do their jobs)
• Service Providers: Tools we use like email services, cloud storage, and project management platforms
• Legal Requirements: If we're legally obligated to disclose information (court orders, regulatory compliance, etc.)
• With Your Permission: Any other sharing happens only if you've given us the green light

Everyone we work with is bound by confidentiality agreements and professional standards.

Yeah, we use cookies - not the edible kind, unfortunately. These small files help us:

• Remember your preferences when you visit
• Understand which pages people find most useful
• Analyze traffic patterns to improve the site
• Make sure our contact forms work properly

Most browsers let you control cookies through their settings. Just know that disabling them might affect how some features work on our site.

It's your data, and you've got rights. Here's what you can do:

• Access: Request a copy of the personal information we have on file
• Correction: Ask us to update or fix any inaccurate info
• Deletion: Request that we delete your data (with some legal exceptions)
• Opt-Out: Unsubscribe from our marketing emails anytime
• Portability: Get your data in a commonly used format

Just shoot us an email at info@titanquinthavorn.info or call (416) 555-0127 to exercise any of these rights. We'll get back to you within 30 days.

We keep your information for as long as it's needed:

• Active project data: For the duration of the project plus 7 years (standard architectural practice in Canada)
• Inquiry information: Up to 2 years if we haven't started working together
• Marketing communications: Until you unsubscribe or request deletion
• Financial records: 7 years for tax and accounting purposes

Once the retention period's over, we securely delete or anonymize your data.

Our website might link to other sites - supplier catalogs, building code resources, that sort of thing. Just so you know, we're not responsible for their privacy practices. Once you click away from our site, their policies apply, not ours. We'd recommend checking out their privacy policies if you're concerned.

As a Canadian firm based in Toronto, we comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and other applicable privacy legislation. We follow the principles of:

• Accountability for data handling
• Identifying purposes for collection
• Obtaining consent where required
• Limiting collection, use, and disclosure
• Ensuring accuracy and safeguarding
• Being open about our practices
• Providing access to personal information

If you've got questions about how Canadian privacy law applies to your situation, we're happy to chat about it.

We might update this policy occasionally - technology changes, laws evolve, our practices improve. When we make significant changes, we'll post the updated policy here and update the date at the top. For major changes, we might send out notifications to active clients.

It's worth checking back here now and then, especially if privacy's important to you.